In NSW a parliamentary inquiry into ambulance ramping was announced last month as the state recorded the longest wait times since records were made public.Īnd a similar inquiry into WA's ambulance service in May recommended St John be given five years to clean up its act - or the WA government would take control itself. While the measures used to report on ambulance ramping differ between states and territories, South Australia was arguably the poorest performer, with 54.1 per cent of patients off a stretcher in 30 minutes. Only 24 per cent of respondents agreed with the statement that "change is handled well at St John", an 11 per cent drop on the 2019 survey.Īmbulance services have been under increasing pressure in every state and territory. The survey found just 22 per cent of respondents agreed that "the way St John is run has improved over the past year", a fall of 26 per cent on the last survey result in 2019. Its release comes less than two months after the resignation of St John WA chief executive Michelle Fyfe and amid unprecedented pressure on the service, including record ambulance ramping and a surge in COVID-19 cases that contributed to delays fuelled by high demand.Īt least two deaths were linked to issues with the service in less than a month. These include workload and staffing, leadership, processes, supervision, cross-unit cooperation and communication, learning and development and consulting and listening to staff.Īlmost 2,000 employees completed the survey. The St John WA Culture Survey 2022, obtained by ABC Radio Perth, showed staff overwhelmingly felt St John needed to lift its game across a wide range of areas.
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